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Phone Receptionist / Customer Service Officer |
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(Jakarta, Indonesia) Responsibilities: - Call Centre Management - Inbound and Outbound Calls.
- Customer Service Help Centre Management.
- Tracking Service Performance and Delivery.
- Call Centre Reporting and Analysis.
Requirements:
- Minimum High School qualification.
- Able to communicate fluently in English.
- Other Chinese dialects are an added advantage.
- Good troubleshooting skills.
- Friendly and pleasant personality.
- Aggressive, dynamic and eager to learn.
- PC knowledge required - Microsoft Word, Microsoft Excel.
- Customer service experience with mobile operator is an added advantage. Training will be provided.
- 2 Full time positions open.
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Suppliers / Partners |
Software developer, media, entertainment, retail, consumer products, content developers & owners, corporates and government agencies. Provide your customers with mobile enabled applications, tools and contents. We will take care of all the hassles of mobile connectivity, billing and reports.
Mobile Services:
Java applications, 2-way messanging, SMS, MMS, WAP, Mobile Internet services, alerts, End-to-End broadcast, content provision, survey, voting, CRM, tracking & query system and more!
Contact us for more information
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Reseller Agents |
We are looking for people that integrates; mobile services, plug & play mobile CRM, and content management applications; with their business to be agents of our award winning products.
Solutions Covered:
Reverse billing, SMS premium charging, bulk SMS, mobile application development, Content hosting, marketing & consulting services.
Contact us for more information
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