Phone Receptionist / Customer Service Officer
(Jakarta, Indonesia)

Responsibilities:

• Call Centre Management - Inbound and Outbound Calls.
  
• Customer Service Help Centre Management.
  
• Tracking Service Performance and Delivery.
  
• Call Centre Reporting and Analysis.

• Minimum High School qualification.
  
• Able to communicate fluently in English.
  
• Other Chinese dialects are an added advantage.
  
• Good troubleshooting skills.
  
• Friendly and pleasant personality.
  
• Aggressive, dynamic and eager to learn.
  
• PC knowledge required - Microsoft Word, Microsoft Excel.
  
• Customer service experience with mobile operator is an added advantage. Training will be provided.
  
• 2 Full time positions open.